![]() ![]() This information is subject to change without notice. Click the appropriate link in the "Contact In the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, Micro products can be downloaded from our website. Via fax, phone, and email, or visit us at. After the first year, Maintenance must be renewed on an annual basisĪt Trend Micro's then-current Maintenance fees. Software usually includes the right to product updates, pattern file updates,Īnd basic technical support for one (1) year from the date of purchase Workaround: To resolve this issue, use a colon (:) to search for files. Problem: When performing a historical investigation on Apex One (Mac) endpoints, the system replaces a slash (/) with a colon (:) in file names, preventing users from searching for file names that contain slashes in investigation results. 7.3 File Name Changes in Historical Investigation Historical investigation results on the Apex Central console include all entries for a file name with different capitalization. Problem: Endpoint Sensor processing of files on Mac endpoints is case insensitive. Configured scan actions display as unsuccessful in the product logs.ħ.2 Endpoint Sensor Processing Limitation Problem: After enabling the Scan Time Machine option for Manual Scan and Scheduled Scan, Apex One (Mac) cannot perform any actions (clean, quarantine, or delete) on detected malware threats due to a permission limitation in Mac OS. Agent post-installation: (mac)-patch-12-server-online-help/agentinstall-ch-intr/agent-post-install.aspxįor step-by-step instruction on how to enable system permissions and browser extensions for the Security Agent, visit the following web pages:ħ.1 Limitation When Configuring Scan Time Machine for Manual and Scheduled Scan.Server post-installation: (mac)-patch-12-server-online-help/installing-the-serve/performing-post-inst.aspx.To deploy the Security Agent using a mobile device management (MDM) profile, configure the required settings as stated on. ![]() Note: Some files and file paths for the Security Agent are changed in this release. Server and agent upgrades: (mac)-patch-12-server-online-help/managing-the-server-/upgrade-server-agent.aspx.Agent fresh installation: (mac)-patch-12-server-online-help/agentinstall-ch-intr/agent-installation-m.aspx.Server fresh installation: (mac)-patch-12-server-online-help/installing-the-serve/install-server.aspx.Important: Before installing or upgrading to Apex One (Mac) Patch 2 and above on the server, make sure that the certificate is not expired for Microsoft Internet Information Services (IIS). Agent installation requirements: (mac)-patch-12-server-online-help/agentinstall-ch-intr/agent-install-req.aspx.Server installation requirements: (mac)-patch-12-server-online-help/installing-the-serve/system-requirements.aspx.View and download product documentation at: It may also contain late-breaking product information not found in the other documents. Readme file: Contains a list of known issues and basic installation steps.Help: HTML files that provide "how to's", usage advice, and field-specific information.Administrator's Guide: A PDF document that discusses Apex One (Mac) server and agent installation, getting started information, and server and agent management.The documentation set for Apex One (Mac) includes (mac)-patch-12-server-online-help/introducing-/new-in-this-release.aspx The Apex One (Mac) serverĭeploys Security Agents to Mac computers. Micro products such as Apex One and Worry-free Business Security and installed The Apex One (Mac) server is a plug-in program integrated with Trend Security risks, blended threats, and platform independent web-based attacks. Micro's website for documentation updates at (mac).aspx.Īpex One (Mac) provides the latest endpoint protection against However, all customers are advised to check Trend This readme file is current as of the date above.
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